5 Second Feedback

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The answer to bad online reviews.

Improve the Online Reputation
of your business
5 Seconds at a time.

Better online reviews of your business or your money back.

Get Started

Get The Word Out

Positive Reviews drive new business, while negative reviews prevent it.

Empower Happy Customers

Don't miss another opportunity to turn a satisfied customer into a positive online review.

Out of the Box - Ready to Go

The 5 Second Feedback Solution is ready to be deployed out of the box! Print the QR Code, share with customers, and reap the benefits.

Pricing Options

We offer a range of plans that fit the needs of businesses of all sizes!

Silver

$

50

/month

Collect Feedback from your Customers

  • Customizable surveys
  • Repeat business intent capture
  • Net promoter score
  • Compliment and constructive criticism
  • Optional written review
  • Dashboard and analytics
  • One online review service (Yelp, Google Reviews, Facebook Reviews)
Get Started

Gold

$

100

/month

Grow Your Online Reputation

  • Everything in SILVER, plus...
  • Branded and white-labeled QR codes*
  • Instagram, Twitter/X, Facebook linking
  • Direct customers to your business website
  • Survey sub-groups for advanced analytics
  • Two online review services (Yelp, Facebook Reviews, and Google Reviews)
Get Started

Platinum

$

200

/month

Advanced Features + Priority Support

  • Everything in GOLD, plus...
  • Instant notification of a bad customer experience*
  • Email capture for fixing a bad customer experience
  • Email opt-in news letters and promos
  • Weekly customer success report overview email*
  • Unlimited online review services
  • Priority tech support*
Get Started

FIRST OF IT'S KIND WEB APPLICATION

Convert Positive Experiences into Positive Online Reviews

Why is it that only a few satisfied customers will leave reviews on Yelp, Facebook, and Google Reviews, while a majority of unsatisfied customers do?

Enter 5 Second Feedback. We take 5 seconds of your customer’s time to encourage them to share their experience with you, the business owner. This prompt to share and review the business results in many additional positive online reviews for your business, giving you a competitive advantage over businesses relying on chance!

ADDRESS UNSATISFIED CUSTOMERS UP FRONT

Eliminate Negative Online Reviews

Through the 5 Second Feedback system, negative customer reviews are captured through our feedback platform and, when negative, the customer has a channel to seek reconciliation with the business owner directly.

This gives you as the business owner the opportunity to address the problem up front, and turn what would have been a online negative customer review into another satisfied customer.

THE BRIDGE BETWEEN IN-PERSON AND ONLINE BUSINESS GOALS

Leverage In-Person Business To Support Online Objectives

Whether you want to grow your social media presence, grow a distribution list for your newsletter, direct more traffic to your website, or just improve you online reputation through Yelp/Facebook/Google Reviews, 5 Second Feedback has you covered. 

Our Survey Customization tool allows you to choose the business objectives that match your online strategy, and effortlessly engage you existing in-person customer base to support those objectives.

Generate QR Code

Customers scan the QR code, give feedback, leave a review, and are on their way!

Relationship Building

Build long term relationships with customers by capturing their email and sentiment.

Share the Love

Happy customers are empowered to share the love they have for your business, so negative reviews don't win out.

Multiple Review Platforms

Improve your rating on Yelp, Google Reviews, Facebook Reviews, and others by request!

Capture Net Promoter Score (NPS)

Aggregate data in your dashboard including Net Promoter Score and Return Intent %.

Customizable Surveys

Customize the survey you show your clients and customers to reflect your business.

Anticipate Negativity

Correct the issue with the customer in private, win them over, and empower them to leave a positive review publicly!

Just 5 Seconds

Get your customer's feedback in 3 taps - or just 5 seconds of their time!

Are you ready to improve your online reputation and earn positive reviews?

Get in touch today and find the right solution for your business
Get Started with 5SF

Stay current with the latest trends in online customer review management

A special thanks to our happy customers already using the service, and those thinking about giving us a try.

“ 5 Second Feedback has been an incredible tool to improve our online reviews and drive traffic to our website. Highly recommend to any local business looking to improve their online reputation! ”
Robert Alexander Owner, Best Auto Wash
“ We've really enjoyed 5 Second Feedback as a tool to drive online reviews and understand how we can improve our service to our customers. We've been using the tool since September 2023 and couldn't be happier! ”
Al Owner, Cajun Yard Dog

Let's get started

Reach out to us with any question for how 5 Second Feedback can be utilized for your business.

  • Best-In-Class Support
  • Premium and Custom Solutions
  • Always Happy Customers
  • Flexible Terms
  • No contract / No hidden fees

    Get in touch with our sales team at sales@5secondfeedback.com